Client Bill of Rights

For your rights as the client click here.

Crisis/Emergencies

In case of an crisis situation please call 320-316-0300 during business hours. After business hours call the behavioral access nurses at the St. Cloud Hospital 320-251-2700. Crisis lines are also available. For emergency situation please call 911 or the nearest emergency room.

Co-Parenting

In situations where parents have joint legal custody, both parent have the right to the child’s information and the therapist will share the treatment plan with both parents.

Social Media Policy

To view our social media policy click here.

Cancellation/No-Shows

A missed appointment is a missed opportunity both for you and someone else who could have used the appointment time, as well as a misuse of your therapist’s time. Appointments must be canceled 24 hours prior to the appointment time to avoid a charge of $25. Emergencies will be taken into consideration. Please note insurance companies will not pay for no-show or cancellation fees. If you miss an appointment please call to reschedule.

Payment

Options include:

  • Private pay (cash or check)
  • MA

Please note payment is collected at the time of service.

Insurance

Call us for a list of accepted insurance companies. Copays are due at the time of service.

Private Pay

Clients who choose not to use an insurance provider must pay the account in full at the time of service.

HIPAA

For the HIPAA policy click here.

Non-Discrimination Policy Statement

It is the policy of Doctors Park Mental Health Center to all persons without regard to race, color, national origin, religion, gender, sexual orientation, age, disability, or economic status. No person shall be excluded from participation in, or be denied the benefits of any service, or be subject to discrimination because of race, color, national origin, religion, gender, sexual orientation, age disability, or economic status.